Privacy Policy

Effective Date: April 28, 2026

1. Introduction

Penta Restoration Corp., doing business as The Penta Group (“we,” “us,” or “our”), is committed to protecting the privacy of visitors to our website at https://thepentagroup.co (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with us through our online forms and services.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or submit any information to us through the Site.

2.0 Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you use our Site, including when you:

  • Submit a new business inquiry through our contact form

  • Submit a subcontractor contact form

  • Send us an email or other communication

This information may include:

  • Your name

  • Job title

  • Email address

  • Phone number

  • Company or organization name

  • Project details or message content

  • Any other information you choose to provide

2.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically through analytics tools, including: 

  • Google Analytics 4 (GA4): We use GA4 to collect anonymized data about how visitors interact with our Site, including pages visited, time spent on pages, referral sources, and general geographic location (city/region level). GA4 uses cookies (discussed below) and similar technologies to collect this data.

  • Google Search Console: We use Google Search Console to understand how the Site appears in Google search results, including search queries that lead users to our Site, click-through rates, and indexing status. This data is aggregated and does not identify individual users.

  • Server Log Data: Our web servers automatically collect information such as your IP address, browser type, operating system, referring URLs, and access times.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and fulfill your requests

  • To communicate with you about potential projects, services, or business opportunities

  • To improve our Site, services, and user experience

  • To analyze Site usage and trends through aggregated analytics data

  • To monitor and improve Site performance and security

  • To comply with legal obligations and enforce our Terms and Conditions or this Privacy Policy

  • To protect against fraudulent, unauthorized, or illegal activity

  • To improve our business or develop further products or services

  • For any other purposes for which you provide your information or which we have notified you of in updated versions of this Privacy Policy

4. Cookies Policy

This section describes the cookies and similar tracking technologies used on the Site.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device and remember certain information about your visit and to enable certain functionality or to help set your preferences.

4.2 Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Site to function properly. They enable basic features such as page navigation and access to secure areas of the Site. The Site cannot function properly without these cookies, and they cannot be disabled.

Analytics Cookies

We use Google Analytics 4 cookies to understand how visitors interact with our Site. These cookies collect information in an aggregated, anonymized form, including the number of visitors, the pages they visit, and the sources that referred them to the Site.

Key GA4 cookies include:

  • _ga: Used to distinguish unique users. Expires after 2 years.

  • _ga_[ID]: Used to persist session state. Expires after 2 years.

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually

  • Block third-party cookies

  • Block cookies from specific sites

  • Block all cookies

  • Delete all cookies when you close your browser

  • Please note that if you disable, delete, or block cookies, some features of the Site may not function properly.

4.4 Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is no uniform standard for how to interpret DNT signals, the Site does not currently respond to DNT browser signals.

5. Disclosure of Your Information

  • We do not sell, trade, or rent your personal information to third parties, nor do we share your information with any third parties for their marketing purposes. We may share your information in the following circumstances:

  • Service Providers: We may share your information with our third-party service providers who assist us in various ways, including but not limited to, operating our Site, analyzing the usage of our Site, compiling data or analytics from our Site, conducting our business, or serving our users (e.g., website hosting, analytics providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of our assets or entire business, your information may be transferred as part of that transaction.

  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, or that of our users or others.

6. Data Quality and Retention

We take commercially reasonable steps to make sure the personal information we collect is accurate and up-to-date and to delete out-of-date or otherwise incorrect or unnecessary personal information.  It is your responsibility to provide us with correct information as well as to update your information in case of any changes or if you discover anything is correct.

We retain personal information you provide through our contact forms for as long as necessary to fulfill the purposes described in this Privacy Policy or other purposes for which you provided it, unless a longer retention period is required or permitted by law (e.g., litigation or other disputes). Analytics data is retained in accordance with Google Analytics’ data retention settings, which we have configured to retain data for 14 months.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. It is, therefore, your responsibility to make sure to protect your own personal information and not to disclose it to anyone who does not have a legitimate reason or purpose to have access to it.

8. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. .  Therefore, in the event you visit any such third-party websites by clicking a link on our Site, your visit to and activity on that site will be governed by that site’s terms of use and privacy policy.  We therefore encourage you to review the privacy policies of every site you visit.

9. Children’s Privacy

The Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we have inadvertently collected information from a child, please contact us at the information provided below.

10. Your Privacy Rights

  • Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.

  • Sources: The categories of sources from which your personal information was collected.

  • Purposes: The purposes for which we collected your personal information.

  • Third Parties: The third parties with whom we may have shared your personal information.

  • Correction: You may request that we correct any inaccurate or incomplete personal information.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

  • Portability: You may have the right to request and receive a copy of your personal information in a commonly used and machine-readable form.

  • Non-Discrimination: You may have the right not to be discriminated against because you exercised any of your above rights.  We will therefore ensure that you are not discriminated against in any manner by us and will continue to treat you fairly if you exercise any of your rights herein.

  • Authorized Agent: You may have the right to designate an authorized agent to make any requests regarding your information on your behalf.  We reserve the right to ask for proof that such agent is in fact authorized by you.

  • Opt-Out of Analytics: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

10.1 New York Privacy Rights

If you are a New York resident, you may have additional rights under applicable state privacy laws. We will comply with all applicable provisions of New York law regarding the collection and use of your personal information.

10.2 California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) may provide you with additional rights regarding our use of your personal information. We do not sell personal information as defined by the CCPA.

10.3 Exercising Your Rights

To exercise any of these rights as specified in Section 10 above, please contact us at info@thepentagroup.nyc. We will respond to your request within a reasonable timeframe and in accordance with applicable law.  Please note that we may need to identify you and to ask for additional information from you in order to be able to fulfill your request.  Once we have verified your identity, we will fulfill your request.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site and your continued submission of any personal information through the Site will mean that you accept any updated Privacy Policy and the updated terms therein.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices or wish to exercise any of your privacy rights specified above, please contact us at:

Penta Restoration Corp.
d/b/a The Penta Group
Main Office: 1 Plaza Road
Greenvale, NY 11548

Email: info@thepentagroup.co
Website: https://thepentagroup.co